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Use of Information, Data Protection and Internet Privacy
GlaxoSmithKline (GSK) is concerned for the privacy of visitors
to its websites and protection of privacy is extremely
important to us. However, please remember that the security
of information transmitted over the Internet cannot be
assured.
The following sections generally describe the types of information
collected at GSK sites and the uses made of it.
Personally Identifiable Information
GSK collects health related data and personally identifiable
information such as name, address, telephone number, e-mail
address or other information only when it is asked for
and voluntarily submitted to us on this site. We may use
the information to improve our level of service and the
content of our website; provide you with tips, helpful
information, product news and updates; send you samples
of products; notify you of new GSK products and services;
seek your views on our products and services and for our
own internal purposes.
Please note that by submitting health related data and personally
identifiable information and indicating that you want to
receive further information from GSK, you are, unless you
have otherwise indicated, consenting to such information
being processed for the above listed purposes. Further, you
agree that GSK shall have the unrestricted right to use and
store on its internal systems, whether in or outside the
EU, any such information provided by you. In this context
please note that your information may cross national boarders
during processing.
Under relevant data protection legislation (the Data Protection
Act 1998 in the UK) you are entitled to obtain from GSK (the
Data Controller for the purposes of the data protection legislation)
a printout of the data held concerning you and to have any
inaccuracies in this data rectified.
Non-Personally Identifiable Information
GSK also collects non-personally identifiable information
in aggregate form to track data such as the total number
of visits to our websites, the number of visitors to each
page of our websites, and the domain names of our visitors'
internet service providers. We use this information, which
remains in aggregate form, to understand how our visitors
use our websites so that we may improve them. We may also
share this information with other GSK companies. NO PERSONALLY
IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.
Use of IP Addresses
An Internet Protocol (IP) address is a set of numbers that
is automatically assigned to your computer whenever you
log on to your internet service provider or through your
organisation's local area network (LAN) or wide area network
(WAN). Web servers automatically identify your computer
by the IP address assigned to it during your session online.
GSK may collect IP addresses for the purposes of systems
administration and to audit the use of our site. We do not
ordinarily link a user's IP address to personally identifiable
information of that user, which means each user's session
will be logged, but the user remains anonymous to us. However,
we may use IP addresses to identify users of our site when
we feel it is necessary to enforce compliance with the site's
terms of use, or to protect our service, site or other users.
Links to Other websites
GSK websites provide links to other GSK and third party
websites as a service to our users. The privacy policy
described here does not apply to those sites. Please ensure
you check the legal and privacy policy sections of any
site you link to.
Security
GSK operates secure data networks protected by industry standard
firewall and password protection. GSK has security measures
in place to attempt to protect against the loss, misuse
and alteration of your user data under our control.
Except as outlined below, only authorised employees have
access to the information you provide us. Further, we impose
strict rules on GSK employees who have access either to the
databases that store user information or to the servers that
host our services. While we cannot guarantee that loss, misuse
or alteration to data will not occur, we make every effort
to prevent such unfortunate occurrences.
Sharing Personally Identifiable Information with Third Parties
GSK will not sell or rent personally identifiable information
to any third party for any purpose.
In certain special cases, we may disclose your personally
identifiable information in the following circumstances:
| i. |
sometimes carefully selected third parties
are used to provide GSK with support services in connection
with its
websites and such parties may, from time to time, have
access to your information to enable them to provide
those services
to GSK. Please rest assured that all companies providing
such support services are required by GSK to meet the same
high standards of data protection; |
| ii. |
when we have reason to believe that disclosing this
information is necessary to identify, contact or bring
legal action against someone who may be causing injury
to you, or otherwise injuring or interfering with GSK's
rights, property or operations, other users of this site,
or anyone else who could be harmed by such activities;
or |
| iii. |
when we believe the law required it, or in response
to any demand by law enforcement authorities in connection
with a pending civil case or administrative investigation. |
Binding Nature
By submitting personal and/or health related data you agree
to be bound by our privacy policy and agree that GSK may,
in its sole discretion, disclose information about you
in the circumstances and to the extent set out in this
policy.
Contact Us
YOU CAN REQUEST A COPY OF THE INFORMATION WE HOLD CONCERNING
YOU OR REVOKE YOUR CONSENT TO OUR USING YOUR INFORMATION
FOR THE ABOVE LISTED PURPOSES AT ANY TIME BY CONTACTING
US AT customer.relations@gsk.com
Changes
Any changes to this privacy policy will be communicated promptly
on this page.
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